Financial Counselor - Insurance Billing (Bilingual)

Vscyberhosting2; Fort Myers (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Extensive Benefits Package

Generous PTO

Job summary

SalusCare, Inc. is seeking a Financial Counselor to assist patients across multiple campuses with insurance billing, financial eligibility, and payment arrangements.

The role focuses on compassionate service, meticulous documentation, and collaboration with care teams in a mental health and addiction services environment. Experience with Electronic Health Records, direct patient contact, and the ability to translate Spanish when needed are valued.

Qualifications

• H.S. Diploma or equivalent required. Requires six months of work experience in a medical office environment.
• Experience with direct patient contact and a working knowledge of insurance is preferred.

Responsibilities

• Meet with individuals accessing serives in a businesslike manner to verify insurance, financial eligibility, and demographics.
• Accurately calculate sliding-scale discounts, and arrange professional payment plans.
• Serve as the department's Spanish translator as needed and ensure all voicemails receive a same-day response.
• Promote high satisfaction using exceptional service skills, cultral competence and sensitivity.

Skills

Insurance Billing

Electronic Health Record experience

Documentation

Dual Diagnosis Care (Mental Health & S

Education

High School Diploma or equivalent

Job description

SalusCare, Inc. is seeking a Financial Counselor to assist patients across multiple campuses with insurance billing, financial eligibility, and payment arrangements.

The role focuses on compassionate service, meticulous documentation, and collaboration with care teams in a mental health and addiction services environment. Experience with Electronic Health Records, direct patient contact, and the ability to translate Spanish when needed are valued.