Financial Counselor

SalusCare, Inc.; Fort Myers (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Extensive Benefits Package

Generous PTO

Job summary

SalusCare, Inc. is seeking a Financial Counselor to assist patients across multiple campuses with insurance billing, financial eligibility, and payment arrangements.

The role focuses on compassionate service, meticulous documentation, and collaboration with care teams in a mental health and addiction services environment. Experience with Electronic Health Records, direct patient contact, and the ability to translate Spanish when needed are valued.

Qualifications

• H.S. Diploma or equivalent required. Requires six months of work experience in a medical office environment.
• Experience with direct patient contact and a working knowledge of insurance is preferred.

Responsibilities

• Meet with individuals accessing serives in a businesslike manner to verify insurance, financial eligibility, and demographics.
• Accurately calculate sliding-scale discounts, and arrange professional payment plans.
• Serve as the department's Spanish translator as needed and ensure all voicemails receive a same-day response.
• Promote high satisfaction using exceptional service skills, cultral competence and sensitivity.

Skills

Insurance Billing

Electronic Health Record experience

Documentation

Dual Diagnosis Care (Mental Health & S

Education

High School Diploma or equivalent

Job description

Important notice: SalusCare, Inc is an equal opportunity employer. All applicants are considered for all positions without regard torace, color, religion, sex, national origin, age, genetic information, marital or veteran status, disability or any other characteristic protected by law. SalusCare, Inc is a drug freeworkplace and adheres to the drug free workplace program as outlined under Florida worker’s compensation law.

All applicants being considered for employment will be required to undergo a drug screen and a level 2 background check through the Department of Children and Families and Agency for HealthCare Administration. Refusal to submit or positive results of the test will prohibit you from being offered employment. https://info.flclearinghouse.com

Looking for a compassionate Financial Counselor with experience in a multi-campus care for patients with mental health and addiction diagnoses. Skilled in insurance billing and documentation in agency electronic health records. Committed to providing a therapeutic environment, meticulous documentation, collaborative care for all SalusCare departments.

Job Responsibilities

• Meet with individuals accessing serives in a businesslike manner to verify insurance, financial eligibility, and demographics.
• Accurately calculate sliding-scale discounts, and arrange professional payment plans.
• Serve as the department's Spanish translator as needed and ensure all voicemails receive a same-day response.
• Promote high satisfaction using exceptional service skills, cultral competence and sensitivity.

Why SalusCare?

• Established nonprofit serving Southwest Florida
• Mission-driven, community based organization
• Extensive Benefits Package
• Generous PTO

Preferred Skills

• Insurance Billing
• Electronic Health Record experience
• Documentation
• Dual Diagnosis Care (Mental Health & Substance Abuse)

Additional Requirements

• Successful pre-employment medical screening (drug test and TB)
• Level 2 Background screening (DCF & AHCA)
• Completion of one-week orientation

Job Qualifications

• H.S. Diploma or equivalent required. Requires six months of work experience in a medical office environment.
• Experience with direct patient contact and a working knowledge of insurance is preferred.