Mental Health Financial Counselor & Spanish Translator

Vscyberhosting2; Florida; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Extensive Benefits Package

Generous PTO

Job summary

SalusCare, Inc is seeking a compassionate Financial Counselor with experience in a multi-campus care environment to assist patients with mental health and addiction diagnoses. The role focuses on insurance billing, documentation in electronic health records, and collaborative care across SalusCare departments.

The candidate should be adept at verifying eligibility, calculating sliding-scale discounts, and communicating effectively with diverse populations.

Qualifications

• H.S. Diploma or equivalent; six months of work experience in a medical office environment.
• Experience with direct patient contact and a working knowledge of insurance is preferred.

Responsibilities

• Meet with individuals accessing serives in a businesslike manner to verify insurance, financial eligibility, and demographics.
• Accurately calculate sliding-scale discounts, and arrange professional payment plans.
• Serve as the department's Spanish translator as needed and ensure all voicemails receive a same-day response.
• Promote high satisfaction using exceptional service skills, cultral competence and sensitivity.

Skills

Insurance Billing

Electronic Health Record

Documentation

Dual Diagnosis Care

Education

H.S. Diploma or equivalent

Job description

SalusCare, Inc is seeking a compassionate Financial Counselor with experience in a multi-campus care environment to assist patients with mental health and addiction diagnoses. The role focuses on insurance billing, documentation in electronic health records, and collaborative care across SalusCare departments.

The candidate should be adept at verifying eligibility, calculating sliding-scale discounts, and communicating effectively with diverse populations.