Healthcare Financial Counselor - Patient Billing & Coverage

Temple-Health; Philadelphia (Philadelphia County); On-site; USD 52,000 - 72,000; Full time

Job summary

Temple-Health is seeking a Financial Counselor to perform complex insurance verification and eligibility determinations while handling a range of administrative clerical duties. The role supports minimizing bad debt risk and requires collaboration with patients and hospital departments.

Required education is a High School Diploma or equivalent, plus experience in healthcare financial counseling and clerical work. Bilingual Spanish-English is preferred to assist a diverse patient population.

Qualifications

• 2 years experience as a financial counselor or related role in a healthcare environment
• 5 years experience in a clerical role
• General knowledge of hospital registration and third party billing regulations
• Bi-lingual Spanish and English communication preferred

Responsibilities

• Perform complex insurance verification and eligibility determinations
• Handle administrative tasks to support minimizing the hospital's bad debt risk
• Coordinate with patients and departments to resolve billing inquiries

Skills

Financial counseling

Clerical experience

Hospital billing knowledge

Bilingual Spanish-English

Education

High School Diploma or Equivalent

Job description

Temple-Health is seeking a Financial Counselor to perform complex insurance verification and eligibility determinations while handling a range of administrative clerical duties. The role supports minimizing bad debt risk and requires collaboration with patients and hospital departments.

Required education is a High School Diploma or equivalent, plus experience in healthcare financial counseling and clerical work. Bilingual Spanish-English is preferred to assist a diverse patient population.