Financial Counselor

Talentify; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Job summary

Talentify is seeking a financial counselor to support patient services in a hospital setting. The role requires verifying insurance coverage, determining eligibility, and performing a range of administrative tasks to protect the hospital's revenue cycle.

Ideal candidates will have 2 years in healthcare financial counseling, 5 years in clerical work, and bilingual English/Spanish communication is preferred. High school diploma required, with experience navigating third‑party billing and hospital

Qualifications

• 2 years experience as a financial counselor or related role in a healthcare environment.
• 5 years experience in a clerical role.
• General experience and knowledge of hospital registration and third party billing and regulations.
• General experience in bi-lingual Spanish and English communication preferred.

Responsibilities

• Perform complex insurance verification and eligibility determinations.
• Handle varied administrative clerical functions to support hospital operations.
• Assist in minimizing the hospital's bad debt risk through problem-solving and investigation.

Skills

Financial counseling

Communication skills

Education

High School Diploma or Equivalent

Job description

Provides financial, credit, debt management counseling and education services to patients. Utilizes alternative means for obtaining coverage for uninsured or underinsured patients. Responsible for performing complex insurance verification and eligibility determinations as well as varied administrative and highly responsible clerical functions of a sensitive nature, including complex investigative and problem-solving activities in support of minimizing the hospital's bad debt risk.

Education

High School Diploma or Equivalent Required

Experience

• 2 years experience as a financial counselor or related role in a healthcare environment Required
• 5 years experience in a clerical role Required
• General Experience and knowledge of hospital registration and third party billing and regulations Required
• General Experience in bi-lingual Spanish and English communication Preferred