Financial Counselor

Talentify; Quincy (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Retirement + matching

Up to 4 weeks paid time off in first年

Onsite childcare - Quincy

24/7 Wellness Center access

Educational assistance opportunities

Job summary

Blessing Health System is seeking a Financial Account Specialist to assist patients both by phone and in person, explaining billing obligations and reviewing eligibility for financial programs within the Revenue Cycle.

You will support patient accounts with accuracy, confidentiality, and a service-first mindset, using Microsoft Office tools and strong communication skills to resolve questions and set up arrangements.

Qualifications

• High School Diploma or equivalent required.
• Computer literacy and experience with Microsoft Office.
• Excellent verbal and written communication skills.
• Excellent time management and ability to work independently.
• Strong analytical and problem-solving abilities.

Responsibilities

• Inform patients of financial obligations and explain billing processes.
• Determine eligibility for financial assistance programs.
• Assist with insurance review and payment arrangements.
• Maintain patient confidentiality and provide strong customer service.

Skills

Verbal and written communication

Analytical skills

Problem solving

Time management

Confidentiality and data protection

Microsoft Office

Education

High School Diploma or equivalent

Associate degree or equivalent experience

Tools

Microsoft Office

Job description

PAY RATE: $18.89 - $27.40

BASED ON RELEVANT EXPERIENCE

COMPETITIVE BENEFITS

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• Retirement + matching
• Up to 4 weeks paid time off in first year
• Onsite childcare - Quincy
• 24/7 Wellness Center access
• Educational assistance opportunities

JOB SUMMARY

This position is responsible for working with patients, over the phone and face to face, to inform them of their financial obligations, explain billing and insurance processes, and determine eligibility for financial programs. The Financial Account Specialist services the Blessing Health System and reports within the Revenue Cycle.

JOB QUALIFICATIONS

Education/Training/Experience:

REQUIRED:

• High School Diploma or equivalent
• Computer literacy and experience with Microsoft Office Software.
• Excellent verbal and written communication skills.
• Excellent time management skills.
• Ability to maintain confidentiality and protect sensitive data, work collaboratively and support efforts of team members, demonstration exceptional customer service and be able to work independently.
• Strong analytical and problem solving skills

PREFERRED:

• Associate degree or equivalent experience
• 3 years’ experience in Healthcare setting with emphasis on patient account principals
• Experience in healthcare insurance

Pay Status:

• NON-EXEMPT HOURLY

EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.