Patient Registration Representative

Talentify; Quincy (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Retirement matching

Paid time off

Onsite childcare

Wellness center access

Educational assistance

Job summary

Blessing Health System is seeking a Patient Access Representative to conduct professional patient interviews, collect information for billing, and verify insurance eligibility across the facility. You will perform registrations and ensure compliance while delivering service excellence.

The role supports the hospital mission and core values, contributing to performance improvement and patient experience initiatives throughout Blessing Health System.

Qualifications

• Must be a high school graduate or equivalent with GED
• Positive interpersonal relationship skills required.
• Complete Medical Terminology Course within 6 months of hire.
• Computer literacy required, including the use of Microsoft Word, Microsoft Excel, and other office products
• Excellent written and verbal communication skills
• Excellent customer services skills, ability to independently problem-solve, and perform basic mathematical calculations
• Demonstrate ability to multi-task and work independently using critical thinking skills.

Responsibilities

• Conduct professional patient interviews to obtain demographic, financial, and biographical information.
• Verify patient insurance eligibility and benefits eligibility; determine medical necessity.
• Collect point of service payments and perform registrations across hospital departments.
• Support compliance with federal and state regulations during patient access processes.

Skills

Interpersonal skills

Communication skills

Customer service

Multi-tasking

Critical thinking

Education

High school diploma

Medical Terminology

Tools

Microsoft Word

Microsoft Excel

Job description

PAY RATE: $16.78 - $22.65

BASED ON RELEVANT EXPERIENCE + $2.00 SHIFT DIFFERENTIAL IF APPLICABLE

COMPETITIVE BENEFITS

• Retirement + matching
• Up to 4 weeks paid time off in first year
• Onsite childcare - Quincy
• 24/7 Wellness Center access
• Educational assistance opportunities

JOB SUMMARY

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for obtaining information to appropriately bill payers, verify patient insurance eligibility, confirm benefits eligibility, collect point of service payments, determine medical necessity, and gather statistical information in compliance with federal and state regulations. This position performs registration duties throughout the facility; included but not limited to Patient Access 11th, Emergency Department, etc. The Patient Access Representative is responsible for the delivery of quality performance and service excellence.

This position requires full understanding and active participation in fulfilling the Mission of Blessing Hospital. It is expected that the employee demonstrate behavior consistent with the Core Values while supporting the strategic plan, goals and direction of the Performance Improvement Process (PIP) at Blessing Hospital.

JOB QUALIFICATIONS

Education/Training/Experience:

REQUIRED:

• Must be a high school graduate or equivalent with GED
• Positive interpersonal relationship skills required.
• Complete Medical Terminology Course within 6 months of hire.
• Computer literacy required, including the use of Microsoft Word, Microsoft Excel, and other office products
• Excellent written and verbal communication skills
• Excellent customer services skills, ability to independently problem-solve, and perform basic mathematical calculations
• Demonstrate ability to multi-task and work independently using critical thinking skills.

PREFERRED:

• Some College preferred
• Medical Terminology preferred
• One year of clerical and customer service experience preferred

Pay Status:

NON-EXEMPT HOURLY

EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.