PT ACCESS SPECIALIST

Blessing Health; Quincy (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Retirement plan

Paid time off (4 weeks)

Onsite childcare

Wellness center access

Educational assistance

Job summary

Blessing Health in Quincy, IL seeks a Patient Registration Specialist to conduct professional patient interviews, gather demographic, financial, and biographical information, and help obtain accurate insurance eligibility and benefits.

You will support registration across Hospital departments, collect at‑point payments, ensure compliant data, and contribute to high quality service and Blessing’s mission and core values.

Qualifications

• High school diploma or GED required.
• Excellent written and verbal communication skills.
• Computer literacy including MS Word, Excel, and other office products.
• Excellent customer service and ability to independently problem-solve.

Responsibilities

• Conduct professional patient interviews and collect demographic, financial, and biographical information.
• Verify patient insurance eligibility and benefits, and collect point-of-service payments.
• Gather information to determine medical necessity and assist with accurate payer billing.
• Register patients across Hospital departments and maintain quality, compliant service.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

PAY RATE: $17.80 - $24.04

Competitive Benefits

• Retirement + matching
• Up to 4 weeks paid time off in first year
• Onsite childcare - Quincy
• 24/7 Wellness Center access
• Educational assistance opportunities

Job Summary

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Registration Specialist is responsible for obtaining information to appropriately bill payers, verify patient insurance eligibility, confirm benefits eligibility, collect point of service payments, determine medical necessity, and gather statistical information in compliance with federal and state regulations.

This position performs registration duties throughout the facility; included but not limited to Patient Access 11th, Emergency Department, Walk-In Clinic, etc. The Patient Registration Specialist must be flexible, adaptable, and willing to work in all Patient Access areas. The Patient Registration Specialist is responsible for the delivery of quality performance and service excellence.

This position requires full understanding and active participation in fulfilling the Mission of Blessing Hospital. It is expected that the employee demonstrate behavior consistent with the Core Values while supporting the strategic plan, goals and direction of the Performance Improvement Process (PIP) at Blessing Hospital.

Education/Training/Experience

JOB QUALIFICATIONS

Required

• Must be a high school graduate or equivalent with GED
• Positive interpersonal relationship skills required.
• Complete Medical Terminology Course within 6 months of hire.
• Computer literacy required, including the use of Microsoft Word, Microsoft Excel, and other office products
• Excellent written and verbal communication skills
• Excellent customer services skills, ability to independently problem-solve, and perform basic mathematical calculations
• Demonstrate ability to multi-task and work independently using critical thinking skills.

Preferred

• Some College preferred
• Medical Terminology preferred
• One year of clerical and customer service experience preferred

Pay Status

NON-EXEMPT HOURLY

EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.