Financial Counseling & Patient Billing Coordinator

Boone Hospital Center; Columbia Township (MO); On-site; USD 40,000 - 65,000; Full time

Job summary

Boone Hospital Center is seeking a Financial Counselor to provide counseling for admissions, collect copays, and assess patient eligibility for Medicaid assistance. The role includes assisting with charity applications and ensuring accurate documentation in the system.

The position requires a high school diploma or GED, 2-5 years of experience, and a focus on patient-centered communication to support maximum reimbursement and positive patient experiences.

Qualifications

• High School Diploma or GED required.
• 2-5 years of experience; no supervisor experience.
• Experience in financial counseling or related field preferred.

Responsibilities

• Provide financial counseling for admissions or pre-admissions.
• Collect payment (copays and deposits) from patients.
• Assess Medicaid eligibility; determine payment options.
• Assist with charity applications and required documentation.
• Document financial information in the system accurately.
• Communicate professionally with patients and maintain excellent customer service.

Skills

2-5 Years’ Experience

No Supervisor Experience

Customer Service

Education

High School Diploma or GED

Associate degree

Certification: Application Counselor

Job description

Boone Hospital Center is seeking a Financial Counselor to provide counseling for admissions, collect copays, and assess patient eligibility for Medicaid assistance. The role includes assisting with charity applications and ensuring accurate documentation in the system.

The position requires a high school diploma or GED, 2-5 years of experience, and a focus on patient-centered communication to support maximum reimbursement and positive patient experiences.