Financial Counselor (3625)

Mary Rutan Health; Bellefontaine (OH); On-site; USD 36,000 - 56,000; Full time

Job summary

Mary Rutan Health in Bellefontaine, OH is seeking a Financial Counselor who will assist with Medicaid, HCAP, and Financial Assistance applications. The role educates patients about financial liabilities and develops payment plans.

The counselor reports to the Supervisor of Patient Clearance and performs pre-registration and related clearance tasks. Ideal candidates have 2+ years in healthcare Revenue Cycle, with preference for 3+ years and an associate degree.

Qualifications

• High School graduate or GED.
• Two years of revenue cycle experience.
• Three years of revenue cycle experience preferred; associate degree preferred.

Responsibilities

• Assist with Medicaid, HCAP, and Financial Assistance application procedures.
• Educate patients about their financial liabilities and develop payment arrangements.
• Report to the Supervisor of Patient Clearance and perform related financial clearance tasks.
• Conduct pre-registration of patients and other related financial clearance functions as required.

Skills

Financial Counseling

Interpersonal skills

Negotiation skills

Multitasking

Microsoft Excel

Customer service

Education

High School diploma or GED

Associate’s degree preferred

Tools

Microsoft Outlook

Microsoft Excel

Job description

Job Details

Job Location: Mary Rutan Crossroads Center - Bellefontaine, OH 43311

Position Type: Full-Time

Job Shift: Day (1st Shift)

Job Summary - Assist with Medicaid, HCAP, and hospital Financial Assistance application procedures, educating patients about their financial liabilities, and developing patient payment arrangements for said liabilities. The Financial Counselor reports to the Supervisor of Patient Clearance. Conducts pre-registration of patients and other related financial clearance functions as required.

Regulatory Requirements

• High School graduate or GED.
• MINIMUM EXPERIENCE REQUIRED: Two (2) years of previous related healthcare Revenue Cycle experience.
• ADDITIONAL PREFERRED QUALIFICATIONS: At least three (3) years of previous related healthcare Revenue Cycle experience, preferably with a focus in Financial Counseling. An Associate’s degree from a recognized college or university preferred.

Language Skills

• Ability to communicate in English, both verbally and in writing.
• Additional languages preferred.
• Excellent interpersonal skills.

Skills

• Clear understanding of the impact financial counseling has on Revenue Cycle operations and financial performance.
• Excellent written, verbal communication and interpersonal skills.
• Demonstrated negotiation skills
• Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment.
• A demonstrated ability to use PC based office productivity tools (e.g. Microsoft Outlook, Microsoft Excel) as necessary; general computer skills necessary to work effectively in an office environment.
• Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality.

Qualifications