Financial Concierge & Relationship Builder (Banking)

Huntington Bancshares, Inc.; Savannah (GA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Huntington Bancshares, Inc. in the United States is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, retain and grow consumer and business relationships, and balance daily transactions while delivering exemplary service.

This role emphasizes identifying financial goals, recommending deposits and banking products, and partnering with branches to deepen relationships; office-based with potential flexible work arrangements.

Qualifications

• High School Diploma or GED and 1 year of customer service experience or a Bachelor's Degree.
• One year in customer service in banking or financial services.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales

Relationship management

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile services

Online banking services

Job description

Huntington Bancshares, Inc. in the United States is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, retain and grow consumer and business relationships, and balance daily transactions while delivering exemplary service.

This role emphasizes identifying financial goals, recommending deposits and banking products, and partnering with branches to deepen relationships; office-based with potential flexible work arrangements.