Financial Concierge & Relationship Banker

Huntington Bancshares, Inc.; Clinton Charter Township (MI); On-site; USD 42,000 - 58,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker to serve walk-in clients as a Financial Concierge. You will retain and grow consumer and business relationships by proactively identifying financial goals and needs and recommending deposit, loan, and other banking solutions.

You will process transactions accurately and educate customers on bank services and technology. The role emphasizes customer service, relationship management, and cross-selling within a friendly, inclusive

Qualifications

• High School Diploma or GED required or Bachelor's Degree.
• Background check incl. fingerprints per NMLS rules.
• Experience in customer service and sales is preferred.

Responsibilities

• Provide excellent customer service and resolve issues promptly.
• Educate customers on deposit, loan, and banking products.
• Identify opportunities to deepen relationships through a disciplined sales process.
• Refer customers to other bank areas to expand partnerships.
• Adhere to bank policies, security, and regulatory requirements.
• Demonstrate strong communication and presentation skills.

Skills

Customer service

Sales

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree

Tools

NMLS background check

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker to serve walk-in clients as a Financial Concierge. You will retain and grow consumer and business relationships by proactively identifying financial goals and needs and recommending deposit, loan, and other banking solutions.

You will process transactions accurately and educate customers on bank services and technology. The role emphasizes customer service, relationship management, and cross-selling within a friendly, inclusive