Financial Concierge & Banking Relationships Specialist

Huntington Bancshares, Inc.; Canal Winchester (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington in the United States is seeking a Customer Experience Banker Non NMLS to be a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals and needs, and by proactively recommending deposit products and other services.

In this role you will process transactions accurately, balance daily activity, and deliver exemplary service while following all policies and risk procedures.

Qualifications

• 1 year or more in customer service in banking, financial services or goal-driven retail sales.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process, referrals, and follow-up.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all operational, security, and regulatory policies.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Education

High School Diploma or GED

Job description

Huntington in the United States is seeking a Customer Experience Banker Non NMLS to be a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals and needs, and by proactively recommending deposit products and other services.

In this role you will process transactions accurately, balance daily activity, and deliver exemplary service while following all policies and risk procedures.