Financial Concierge — Customer Experience Banker

Huntington; Covington, Northern (TN, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Huntington in Covington, TN is seeking a Customer Experience Banker Non NMLS. The role acts as a Financial Concierge for walk-in customers, handling deposits, transactions, and daily balancing while delivering exemplary service.

The ideal candidate has a high school diploma or GED with 1+ year of customer service, preferably in banking or financial services, and comfort with digital banking tools. Office-based position with potential flexible work arrangements.

Qualifications

• Customer service experience or military service in administration, contracting, civil affairs, or similar role.
• 1+ year in customer service in banking, financial services, or goal-driven retail sales is preferred.
• Cash handling skills; comfort with technology (mobile and online banking).

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and banking services.
• Identify opportunities to grow customer relationships through a disciplined sales process, outreach, and referrals.

Job description

Huntington in Covington, TN is seeking a Customer Experience Banker Non NMLS. The role acts as a Financial Concierge for walk-in customers, handling deposits, transactions, and daily balancing while delivering exemplary service.

The ideal candidate has a high school diploma or GED with 1+ year of customer service, preferably in banking or financial services, and comfort with digital banking tools. Office-based position with potential flexible work arrangements.