Financial Concierge & Relationship Builder

0101 The Huntington National Bank; Calico Rock (AR); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, managing deposits and related banking products while expanding customer relationships.

You will balance daily transactions, deliver exemplary service, and participate in a disciplined sales process to identify financial goals and needs. The role emphasizes collaboration and adherence to bank policies.

Qualifications

• High School Diploma or GED and/or Bachelor's Degree required.
• 1+ year of customer service or military admin/clerical experience preferred.
• Experience in banking, financial services, or retail sales is a plus.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Follow all operational, security, risk and regulatory policies.

Skills

Customer service

Sales skills

Relationship management

Banking knowledge

Communication skills

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, managing deposits and related banking products while expanding customer relationships.

You will balance daily transactions, deliver exemplary service, and participate in a disciplined sales process to identify financial goals and needs. The role emphasizes collaboration and adherence to bank policies.