Financial Concierge: Grow Relationships & Serve Walk-Ins

Huntington Bank; Skokie (IL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays and PTO

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to assist walk-in customers as a financial concierge. You will retain and grow consumer and business relationships by understanding goals and recommending deposit products and services while processing transactions accurately and balancing daily work with a high level of service.

The role emphasizes proactive outreach, referrals, and adherence to risk, security, and regulatory policies in a fast-paced branch environment.

Qualifications

• High School Diploma or GED required or similar
• 1+ year customer service in banking, financial services, or goal-driven retail sales preferred
• Cash handling skills preferred
• Comfort with technology including mobile and online banking

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through sales processes and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies and procedures including security and regulatory requirements.
• Demonstrate sales, service, and relationship management skills.

Skills

Customer service

Sales

Cash handling

Technology literacy

Relationship building

Education

High School Diploma or GED

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to assist walk-in customers as a financial concierge. You will retain and grow consumer and business relationships by understanding goals and recommending deposit products and services while processing transactions accurately and balancing daily work with a high level of service.

The role emphasizes proactive outreach, referrals, and adherence to risk, security, and regulatory policies in a fast-paced branch environment.