Financial Concierge: Grow Relationships & Banking Solutions

0101 The Huntington National Bank; Oklahoma; Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off

Résumé du poste

Huntington National Bank is seeking a Customer Experience Banker to serve walk‑in customers as a Financial Concierge. You will help customers meet financial goals by recommending deposits, loans, and related services while handling transactions accurately.

Focus is on expanding customer relationships through a disciplined sales process, though compliance and risk policies remain a priority. The role emphasizes service, banking products, and technology education.

Qualifications

• High School Diploma or GED required; Bachelor's degree acceptable.
• 1 year or more customer service experience preferred.
• Cash handling and banking product knowledge desirable.

Responsabilités

• Provide excellent customer service and resolve issues.
• Educate customers on deposit products and lending options.
• Identify opportunities to grow customer relationships through referrals and proactive follow-up.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to all policies, security, risk and regulatory procedures.
• Demonstrate sales, service, and relationship-building skills.

Connaissances

Customer service

Sales

Relationship management

Banking

Communication

Presentation

Formation

High School Diploma or GED

Bachelor's Degree

Outils

Online banking

Mobile banking

Description du poste

Huntington National Bank is seeking a Customer Experience Banker to serve walk‑in customers as a Financial Concierge. You will help customers meet financial goals by recommending deposits, loans, and related services while handling transactions accurately.

Focus is on expanding customer relationships through a disciplined sales process, though compliance and risk policies remain a priority. The role emphasizes service, banking products, and technology education.