Financial Concierge: Grow Customer Relationships

0101 The Huntington National Bank

Oklahoma

On-site

USD 30,000 - 37,000

Full time

4 days ago

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Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off (PTO)

Job summary

Huntington National Bank is seeking a Customer Experience Banker to serve as a Financial Concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying financial goals and needs and recommending appropriate deposit, loan, and other banking products.

You will process transactions accurately while educating customers on bank services and technology. Responsibilities include resolving customer issues, educating on deposit products, growing relationships

Qualifications

Proven customer service experience or military service in an administrative role.
Familiarity with consumer deposit products and lending is preferred.
Ability to educate customers on bank products and technology.

Responsibilities

Provide excellent customer service and resolve issues.
Educate customers on deposit products and consumer lending.
Proactively identify opportunities to grow customer relationships and refer to appropriate bank areas.
Adhere to all policies, procedures, and security requirements.
Demonstrate sales, service, and relationship-building skills.