Financial Concierge: Grow Customer Relationships

Huntington Bank; Youngstown (OH); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Huntington Bank in Youngstown, OH seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and referring suitable deposit products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to regulatory policies. The role blends customer service with targeted relationship growth in a branch setting.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience or military service in an admin/contracting/civil affairs role or a Bachelor's Degree preferred.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies and procedures.
• Demonstrate sales, service, and relationship skills.

Skills

Customer service

Sales skills

Banking knowledge

Education

High School Diploma or GED

Tools

Mobile banking

Job description

Huntington Bank in Youngstown, OH seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and referring suitable deposit products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to regulatory policies. The role blends customer service with targeted relationship growth in a branch setting.