Financial Concierge: Customer Experience Banker (Hybrid)

Huntington; Kentucky; Hybrid; USD 36,000 - 52,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker to serve walk-in customers at our Johnstown, OH location. This role acts as a financial concierge, helping customers achieve goals by recommending deposits and other banking products while delivering exceptional service.

Responsibilities include identifying customers' needs, educating on digital banking, and supporting growth through referrals. Prior banking or customer service experience preferred; high school diploma required, bachelor's

Qualifications

• High School Diploma or GED or Bachelor's Degree required.
• 1 year or more in customer service in banking or retail.
• Cash handling experience preferred.

Responsibilities

• Provide excellent customer service to walk-in customers.
• Identify financial goals and promote appropriate deposit products.
• Educate customers on online and mobile banking options.
• Process transactions accurately and balance cash drawer daily.
• Refer customers to other bank areas to deepen relationships.

Skills

Customer service

Sales

Relationship management

Communication

Banking knowledge

Education

High School Diploma or GED

Bachelor's Degree

Tools

Cash handling

Mobile banking

Online banking

Job description

Huntington is seeking a Customer Experience Banker to serve walk-in customers at our Johnstown, OH location. This role acts as a financial concierge, helping customers achieve goals by recommending deposits and other banking products while delivering exceptional service.

Responsibilities include identifying customers' needs, educating on digital banking, and supporting growth through referrals. Prior banking or customer service experience preferred; high school diploma required, bachelor's