Financial Concierge: Grow Banking Relationships

0101 The Huntington National Bank; United States; Hybrid; USD 38,000 - 48,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals by recommending deposit products and services while handling transactions accurately and with high service standards.

The role emphasizes proactive relationship growth, disciplined sales, and referrals to deepen client partnerships, all within compliance, risk, and regulatory guidelines.

Qualifications

• High School Diploma or GED required with 1+ year of customer service or military admin experience; a Bachelor's Degree also qualifies.

Responsibilities

• Provide excellent customer service and resolve issues for walk-in customers.
• Educate customers on deposit products and banking services.
• Proactively identify opportunities to grow customer relationships through a disciplined sales process and referrals from customers and partners.
• Refer customers to other areas of the bank to deepen relationships and ensure strong partnerships.
• Follow operational, security, risk, and regulatory policies and procedures; balance daily transactions with accuracy and integrity.

Skills

Customer service

Sales

Communication

Education

High School Diploma / GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals by recommending deposit products and services while handling transactions accurately and with high service standards.

The role emphasizes proactive relationship growth, disciplined sales, and referrals to deepen client partnerships, all within compliance, risk, and regulatory guidelines.