Financial Concierge & Relationship Builder

0101 The Huntington National Bank; Traverse City (MI); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit and other banking products, and processing transactions accurately.

You will balance daily activity, provide exemplary service, and participate in a flexible workplace approach that blends in-office work with potential remote arrangements.

Qualifications

• Provides excellent customer service and resolves customer issues.
• Educates customers on consumer deposit products and banking services.
• Identifies opportunities to grow customer relationships through disciplined sales and referrals.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and online/mobile banking benefits.
• Proactively grow customer relationships through sales and referrals.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to all policies and procedures.

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals, recommending deposit and other banking products, and processing transactions accurately.

You will balance daily activity, provide exemplary service, and participate in a flexible workplace approach that blends in-office work with potential remote arrangements.