Financial Concierge & Customer Growth (Remote/Hybrid)

Huntington Bank; Ohio; Hybrid; USD 40,000 - 50,000; Full time

Job summary

Huntington Bank in Ohio seeks a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You’ll retain and grow consumer and business relationships by identifying goals and recommending deposits and banking products, handling transactions accurately, and balancing daily duties with top-tier service.

You’ll educate customers on deposit products, pursue growth opportunities through a disciplined process, and collaborate with partners to deepen connections while

Qualifications

• HS diploma or GED with at least 1 year of customer service or military service, or a Bachelor's degree.
• Experience in banking, financial services, or goal-driven retail sales is preferred.
• Comfort with handling cash and using banking technology.

Responsibilities

• Provide excellent customer service and resolve issues efficiently.
• Educate customers on consumer deposit products and services.
• Grow relationships through a disciplined sales process and follow-up.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, security, risk and regulatory requirements.

Skills

Customer service

Sales skills

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington Bank in Ohio seeks a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You’ll retain and grow consumer and business relationships by identifying goals and recommending deposits and banking products, handling transactions accurately, and balancing daily duties with top-tier service.

You’ll educate customers on deposit products, pursue growth opportunities through a disciplined process, and collaborate with partners to deepen connections while