Financial Concierge & Customer Growth Banker

Huntington National Bank; Lakeville (MN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off (PTO)

Job summary

Huntington National Bank is hiring a Customer Experience Banker in Minnesota to assist walk-in customers with deposits, loans, and banking services while delivering outstanding service and guidance on technology. You will identify customer goals and recommend suitable products to help them reach financial objectives.

The role emphasizes relationship growth, education, and teamwork within a branch setting, with a supportive environment and standard banking benefits.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• Licenses: This position will be subject to additional background check requirements including being required to provide fingerprints as required by NMLS regulations.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales skills

Relationship management

Communication

Presentation

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is hiring a Customer Experience Banker in Minnesota to assist walk-in customers with deposits, loans, and banking services while delivering outstanding service and guidance on technology. You will identify customer goals and recommend suitable products to help them reach financial objectives.

The role emphasizes relationship growth, education, and teamwork within a branch setting, with a supportive environment and standard banking benefits.