Financial Concierge & Customer Growth Banker

Huntington Bancshares, Inc.; Chagrin Falls (OH); Presencial; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS at our branch in Ohio.

You will act as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying goals and needs and recommending deposit products and services. You will balance daily transactions, provide outstanding service, educate customers on deposit products, and refer clients to other banking areas to deepen relationships.

Formación

• High School Diploma or GED with 1 year of customer service or related experience, or a Bachelor's Degree.
• Preferred: banking, financial services, or goal-driven retail sales experience.
• Cash handling skills.
• Comfort with technology such as mobile and online banking.

Responsabilidades

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Proactively identify opportunities to grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies and procedures.
• Demonstrate sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Conocimientos

Customer service

Sales

Relationship management

Communication

Educación

High School Diploma or GED

Bachelor's Degree

Herramientas

Mobile banking

Online banking

Descripción del empleo

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS at our branch in Ohio.

You will act as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying goals and needs and recommending deposit products and services. You will balance daily transactions, provide outstanding service, educate customers on deposit products, and refer clients to other banking areas to deepen relationships.