Financial Concierge: Hybrid Banking Experience

Huntington Bancshares, Inc.; Saint Louis (MI); Hybrid; USD 35,000 - 60,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will retain and grow consumer and business relationships by identifying goals, recommending deposits and banking products, and processing transactions accurately with excellent service. You will educate customers on deposit products, pursue new opportunities through a structured sales process, and coordinate with partners to deepen relationships while upholding

Qualifications

• High School Diploma or GED required, plus 1+ year customer service or related experience; bachelor’s degree acceptable.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships through a disciplined sales approach and referrals.
• Refer customers to other banking areas to deepen relationships.
• Adhere to all policies and procedures regarding security, risk, and compliance.
• Demonstrate strong sales, service, and communication skills.

Skills

Customer service

Sales

Relationship management

Communication

Problem solving

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile Banking

Online Banking

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will retain and grow consumer and business relationships by identifying goals, recommending deposits and banking products, and processing transactions accurately with excellent service. You will educate customers on deposit products, pursue new opportunities through a structured sales process, and coordinate with partners to deepen relationships while upholding