Financial Concierge - Customer Experience Banker (Hybrid)

Huntington Bancshares, Inc.; Rochester Hills (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington Bancshares, Inc. in Michigan is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling deposits, addressing needs, and guiding clients to appropriate products and services.

You will resolve issues, educate customers on deposit products, and grow relationships through a disciplined sales process while adhering to policies and delivering exemplary service.

Qualifications

• High School Diploma or GED with 1 year of customer service or military service in a related role; or a Bachelor's Degree.
• Experience with banking products and services is preferred.
• Ability to educate customers on deposits and financial solutions.

Responsibilities

• Provide excellent customer service and resolve issues for walk-in customers.
• Educate customers on consumer deposit products and banking services.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales process

Relationship building

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. in Michigan is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, handling deposits, addressing needs, and guiding clients to appropriate products and services.

You will resolve issues, educate customers on deposit products, and grow relationships through a disciplined sales process while adhering to policies and delivering exemplary service.