Customer Experience Banker: Financial Concierge

Huntington Bancshares, Inc.; Detroit (MI); Hybrid; USD 40,000 - 56,000; Full time

Job summary

Huntington Bancshares, Inc. in Detroit is seeking a Customer Experience Banker Non NMLS to serve as a financial concierge for walk-in customers.

You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and services, while processing transactions accurately and balancing daily. The role emphasizes proactive outbound outreach, referrals, and partnerships with other areas of the bank to deepen relationships, while adhering to all

Qualifications

• High School Diploma or GED required; customer service or military service may apply.
• 1 year or more in customer service in banking, financial services or goal driven retail sales preferred.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships and refer to other bank areas.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, service, and relationship management skills.

Skills

Customer service

Sales

Banking products

Relationship building

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking

Mobile banking apps

Job description

Huntington Bancshares, Inc. in Detroit is seeking a Customer Experience Banker Non NMLS to serve as a financial concierge for walk-in customers.

You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and services, while processing transactions accurately and balancing daily. The role emphasizes proactive outbound outreach, referrals, and partnerships with other areas of the bank to deepen relationships, while adhering to all