Financial Concierge: Customer Experience Banker

Huntington Bancshares, Inc.; Michigan; On-site; USD 40,000 - 60,000; Full time

Job summary

Huntington Bancshares, Inc. in Michigan is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and needs, and by recommending deposit products and other banking services.

You will process transactions accurately, balance daily, and deliver exemplary service while following policies. Prioritize customer education, referrals, and building partnerships across branches.

Qualifications

• High School Diploma or GED and 1 year of customer service or equivalent experience, or a Bachelor's Degree.
• Experience in banking, financial services or goal-driven retail sales preferred.

Responsibilities

• Provide excellent customer service and resolve issues efficiently.
• Assist customers with consumer deposit products and services.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.

Skills

Customer service

Sales

Relationship management

Communication

Cash handling

Financial advise

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking apps

Online banking platforms

Job description

Huntington Bancshares, Inc. in Michigan is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and needs, and by recommending deposit products and other banking services.

You will process transactions accurately, balance daily, and deliver exemplary service while following policies. Prioritize customer education, referrals, and building partnerships across branches.