Financial Concierge - Customer Experience Banker (Hybrid)

Huntington Bancshares, Inc.; New Boston (TX); Híbrido; USD 35 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Resumo da oferta

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers.

You will retain and grow consumer and business relationships by understanding goals, recommending deposit and other banking products, and processing transactions accurately with a focus on service quality. You will educate customers on deposit products, employ a disciplined sales process, and refer clients to other areas of the bank, while upholding policies and

Qualificações

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsabilidades

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies and procedures.
• Demonstrate acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Conhecimentos

Customer service

Sales

Relationship management

Banking knowledge

Communication

Formação académica

High School Diploma or GED

Bachelor's Degree

Descrição da oferta de emprego

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers.

You will retain and grow consumer and business relationships by understanding goals, recommending deposit and other banking products, and processing transactions accurately with a focus on service quality. You will educate customers on deposit products, employ a disciplined sales process, and refer clients to other areas of the bank, while upholding policies and