Financial Concierge: Customer Experience Banker (Hybrid)

Huntington Bank; Lexington (VA); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Huntington Bank in the United States seeks a Customer Experience Banker Non NMLS to assist walk-in customers with deposit products and everyday banking needs. You will proactively identify financial goals, retain and grow customer relationships, and help customers navigate digital banking tools.

The role emphasizes accuracy in processing transactions, balance handling, and delivering exemplary service while adhering to bank policies and regulatory requirements.

Qualifications

• High School Diploma or GED required, plus customer service experience.
• Experience in banking, financial services, or goal-driven retail sales preferred.
• Comfort with technology and digital banking services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through disciplined sales and referrals.
• Refer customers to other bank areas to deepen relationships.

Skills

Customer service

Sales skills

Cash handling

Banking products

Education

High school diploma

Bachelor's degree

Tools

Mobile banking

Online banking

Job description

Huntington Bank in the United States seeks a Customer Experience Banker Non NMLS to assist walk-in customers with deposit products and everyday banking needs. You will proactively identify financial goals, retain and grow customer relationships, and help customers navigate digital banking tools.

The role emphasizes accuracy in processing transactions, balance handling, and delivering exemplary service while adhering to bank policies and regulatory requirements.