Financial Concierge: Customer Experience Banker

Huntington Bancshares, Inc.; Richardson (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to assist walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and recommending banking products and services. You will process transactions accurately and balance daily while delivering exemplary service.

The role emphasizes proactive sales, education on deposit products, and collaboration with other bank areas to strengthen customer partnerships.

Qualifications

• Minimum 1 year of customer service experience or military service in an administrative role, or a Bachelor's Degree.
• Experience in banking, financial services, or goal-driven retail sales is a plus.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to all policies and procedures.

Skills

Customer service

Sales

Financial products

Education

High School Diploma or GED

Tools

Mobile banking

Online banking

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to assist walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and recommending banking products and services. You will process transactions accurately and balance daily while delivering exemplary service.

The role emphasizes proactive sales, education on deposit products, and collaboration with other bank areas to strengthen customer partnerships.