Financial Concierge — Customer Experience & Growth

Huntington Bancshares, Inc.; Pleasant Hills (PA); On-site; USD 38,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will retain and grow consumer and business relationships by identifying financial goals, recommending suitable products, and handling daily transactions with accuracy and care. The role emphasizes exemplary customer service, sales activity, and adherence to security and regulatory policies within an office environment.

Qualifications

• High School Diploma or GED required; 1 year of customer service or related experience or a Bachelor's degree.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships; adhere to policies.

Skills

Customer service

Sales & relationship building

Cash handling

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree (optional)

Job description

Huntington Bancshares, Inc. is hiring a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You will retain and grow consumer and business relationships by identifying financial goals, recommending suitable products, and handling daily transactions with accuracy and care. The role emphasizes exemplary customer service, sales activity, and adherence to security and regulatory policies within an office environment.