Financial Concierge: Customer Experience Banker

Huntington Bank; Northern, Pataskala (KY, OH); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Huntington Bank in Pataskala, OH is seeking a Customer Experience Banker. You will serve walk-in customers, balance daily transactions, and provide financial product guidance.

Role focuses on retaining and expanding consumer and business relationships through proactive needs assessment, education on deposits and related services, and referrals to other bank areas. Remote-friendly work arrangements may be available; prior banking experience preferred.

Qualifications

• High School Diploma or GED required; or a Bachelor's Degree.
• 1 year or more of customer service experience in banking, financial services, or goal-driven retail sales preferred.
• Cash handling skills required.

Responsibilities

• Provide excellent customer service and resolve issues efficiently.
• Grow customer relationships through a disciplined sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships and ensure service quality.
• Adhere to all policies, procedures, and regulatory requirements.
• Demonstrate strong sales, relationship management, and communication skills.

Skills

Customer service

Sales

Cash handling

Tech-savvy

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking tools

Mobile apps

Job description

Huntington Bank in Pataskala, OH is seeking a Customer Experience Banker. You will serve walk-in customers, balance daily transactions, and provide financial product guidance.

Role focuses on retaining and expanding consumer and business relationships through proactive needs assessment, education on deposits and related services, and referrals to other bank areas. Remote-friendly work arrangements may be available; prior banking experience preferred.