Financial Concierge: Customer Experience Banker

Huntington National Bank; Jackson (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

Huntington National Bank in the United States is seeking a Customer Experience Banker Non NMLS. You will act as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and needs, and recommending deposits and other banking products and services.

You will process transactions accurately, balance daily, and provide exemplary customer service while educating customers on mobile and online banking and cash handling.

Qualifications

• High School Diploma or GED required or Bachelor's degree.
• Minimum 1 year of customer service experience, military service in related roles acceptable.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through disciplined sales processes and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies and procedures.

Skills

Customer service

Sales process

Communication

Relationship management

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington National Bank in the United States is seeking a Customer Experience Banker Non NMLS. You will act as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and needs, and recommending deposits and other banking products and services.

You will process transactions accurately, balance daily, and provide exemplary customer service while educating customers on mobile and online banking and cash handling.