Customer Experience Banker | Financial Concierge

Huntington National Bank; Bridgeport (WV); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and other banking products, and processing transactions with accuracy.

Responsibilities include educating customers on deposit products, leveraging referrals, and ensuring compliance with policies.

Qualifications

• High School Diploma or GED required, plus 1+ year of customer service experience or military service in a related role or a Bachelor's degree.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Identify opportunities to deepen customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to strengthen relationships.
• Follow all operational, security, risk and regulatory policies.

Skills

Customer service

Sales oriented

Banking product knowledge

Education

High school diploma or GED

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and other banking products, and processing transactions with accuracy.

Responsibilities include educating customers on deposit products, leveraging referrals, and ensuring compliance with policies.