Financial Concierge: Customer Experience Banker

Huntington National Bank; Akron (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS at our Akron, OH branch to serve walk-in customers and strengthen customer relationships. You will identify financial goals, educate on deposit products, and process transactions with accuracy while delivering exceptional service.

The role emphasizes proactive sales, referral networking, and adherence to bank policies. Strong communication and customer-service skills are essential.

Qualifications

• High School Diploma or GED or Bachelor’s Degree.
• Experience in customer service or military service in relevant role is acceptable.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships via disciplined sales processes and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS at our Akron, OH branch to serve walk-in customers and strengthen customer relationships. You will identify financial goals, educate on deposit products, and process transactions with accuracy while delivering exceptional service.

The role emphasizes proactive sales, referral networking, and adherence to bank policies. Strong communication and customer-service skills are essential.