Financial Center Leader & Talent Coach

Bank of America; Barstow (CA); Sur place; USD 74 000 - 107 000; Plein temps

Avantages offerts par ce poste

Benefits package

Paid time off

Employee wellness programs

Résumé du poste

Bank of America is seeking a motivated leader for a role focused on developing talent and delivering a world-class client experience in our Barstow area office. The position emphasizes coaching, team leadership, and operational execution to drive client outcomes.

You will guide teams, manage client flow, and implement process improvements while upholding compliance and company values. The role requires a track record in people leadership and a results-driven mindset.

Qualifications

• Minimum of one year of leadership experience demonstrated through coaching, training or motivating a work team.
• Strong work ethic with results focus and client interest.
• Ability to collaborate and build relationships.
• Commitment to delivering an excellent client experience.
• Ability to identify client solutions and resolve issues independently or with others.
• Effective communication and comfort engaging clients.
• Quick learner and adaptable to new information and platforms.
• Strong critical thinking and problem-solving skills.
• Follow processes and comply with laws and regulations.
• Ability to manage time, prioritize, and handle complexity in a fast-paced environment.
• Ability to interpret performance results and drive improvements.

Responsabilités

• Develops talent, including proactive sourcing of candidates.
• Manages client traffic, engaging and routing clients, and fostering client retention.
• Manages business results through formalized management routines and coaching.
• Creates a world class client experience environment.
• Drives market-level initiatives prescribed by market leaders.
• Leads and engages employees on business strategy.
• Manages organizational priorities and execution.
• Champion for inclusion and fair treatment of teammates.
• Demonstrates process knowledge, data-driven decisions, simplicity and continuous improvement.
• Delivers clear messages that motivate and connect contributions to results.
• Leads risk identification and resolution.
• Coaches and develops team members through feedback.
• Manages expenses and demonstrates ownership mindset.
• Recruits, on-boards and develops talent, and supports mobility for career growth.
• Delivers results through effective team management, structure and routines.

Connaissances

Coaching

Leadership

Recruiting

Talent Development

Performance Management

Customer Service Management

Risk Management

Result Orientation

People Management

Financial Stewardship

Inclusive Leadership

Leadership Development

Prioritization

Problem Solving

Referral Management

Formation

High School Diploma / GED / Secondary School or equivalent

Description du poste

Bank of America is seeking a motivated leader for a role focused on developing talent and delivering a world-class client experience in our Barstow area office. The position emphasizes coaching, team leadership, and operational execution to drive client outcomes.

You will guide teams, manage client flow, and implement process improvements while upholding compliance and company values. The role requires a track record in people leadership and a results-driven mindset.