Financial Center Leader - People, Performance & Impact

Bank of America; Corte Madera (CA); On-site; USD 77,000 - 109,000; Full time

Benefits offered by this job

Benefits eligible

Discretionary incentive plan

Job summary

Bank of America is seeking a proven leader to oversee a financial center, drive client-centric culture, and manage daily operations with a focus on risk and service excellence. The role requires coaching and developing staff while meeting market goals and timelines.

Responsibilities include talent development, client flow management, and executing business strategies across the center. A strong emphasis on collaboration and compliance accompanies this opportunity.

Qualifications

• Minimum of one year of leadership experience through coaching, training or motivating a work team.
• Strong work ethic with a results focus and client-first mindset.
• Ability to build relationships and drive client-centric culture.
• Willingness to work weekends or extended hours across multiple centers.

Responsibilities

• Develop talent by proactive sourcing and coaching of associates.
• Manage client traffic and route clients to optimize the experience.
• Lead business results with formal routines and coaching.
• Drive operational excellence and execute market initiatives.
• Foster an inclusive, high-performing team environment.

Skills

Coaching

Customer service

Performance management

Talent development

Leadership

Prioritization

Education

High School Diploma

Job description

Bank of America is seeking a proven leader to oversee a financial center, drive client-centric culture, and manage daily operations with a focus on risk and service excellence. The role requires coaching and developing staff while meeting market goals and timelines.

Responsibilities include talent development, client flow management, and executing business strategies across the center. A strong emphasis on collaboration and compliance accompanies this opportunity.