Financial Center Leader

Bank of America; Dinuba (CA); On-site; USD 77,000 - 109,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking a dynamic manager to lead a financial center, focusing on talent development, client-centric service, and a culture of risk and compliance. The role drives operational excellence and a world-class client experience while delivering measurable business results for the center and market.

The position requires leadership, strong communication, and the ability to work weekends or extended hours at multiple center locations within a reasonable distance, with a comprehensive

Qualifications

• Minimum of one year of leadership experience demonstrated through coaching, training and/or motivating a work team.
• Self-starter with a strong work ethic and a client focus.
• Collaborates effectively to build relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Ability to learn and adapt to new information and technology platforms.
• Willingness to work weekends and/or extended hours across a network of centers.

Responsibilities

• Develops talent, including proactive sourcing of candidates
• Manages client traffic, engaging and appropriately routing clients, and fostering client retention
• Manages business results through formalized management routines and coaching
• Creates a world class client experience environment
• Manages market-level initiative prescribed by market leaders
• Drives operational excellence by engaging employees on business strategy
• Manages organizational priorities and effective execution

Skills

Coaching

Customer Service Management

Customer and Client Focus

Performance Management

Talent Development

Business Operations Management

Recruiting

Result Orientation

Risk Management

Sales Performance Management

Inclusive Leadership

Leadership Development

Prioritization

Problem Solving

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a dynamic manager to lead a financial center, focusing on talent development, client-centric service, and a culture of risk and compliance. The role drives operational excellence and a world-class client experience while delivering measurable business results for the center and market.

The position requires leadership, strong communication, and the ability to work weekends or extended hours at multiple center locations within a reasonable distance, with a comprehensive