Financial Center Leader: Grow Talent & Client Impact

Bank of America; Lafayette (CO); On-site; USD 77,000 - 109,000; Full time

Benefits offered by this job

Benefits eligible

Discretionary incentive

Annual bonus

Job summary

Bank of America is seeking a manager to lead a financial center and its team, with a focus on client-centric culture and risk awareness. You will own the center’s operations, coach staff, and strive for cohesive results while aligning with market leadership expectations.

The role emphasizes talent development, performance management, and strong client service. Weekend/extended hours flexibility and a 40-hour workweek are typical in this environment.

Qualifications

• Minimum education: High School Diploma or GED.
• Experience leading a work team or shifts is required.
• Demonstrates coaching, training and motivation to drive client-focused results.

Responsibilities

• Develops talent and proactively sources candidates.
• Manages client traffic and routes clients to optimize experience.
• Drives business results through coaching and formal routines.
• Creates a world-class client experience environment.
• Drives operational excellence by engaging employees in strategy.
• Manages priorities and ensures effective execution.

Skills

Coaching

Customer Service Management

Performance Management

Talent Development

Inclusive Leadership

Prioritization

Problem Solving

Recruiting

Sales Performance Management

Leadership Development

Education

High School Diploma / GED

Job description

Bank of America is seeking a manager to lead a financial center and its team, with a focus on client-centric culture and risk awareness. You will own the center’s operations, coach staff, and strive for cohesive results while aligning with market leadership expectations.

The role emphasizes talent development, performance management, and strong client service. Weekend/extended hours flexibility and a 40-hour workweek are typical in this environment.