Financial Center Leader: Drive Client Growth & Excellence

Bank of America; Covington (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

Bank of America in Covington, KY is seeking a motivated center manager responsible for leading a financial center, fostering a client-centric culture and ensuring operational excellence. You will act as a business owner, develop talent, coach staff, and drive results in support of the bank's goals.

This role emphasizes inclusivity, risk management, and effective communication with market leaders. You will recruit, onboard, and develop talent, manage expenses, and deliver a world-class client

Qualifications

• Minimum one year of leadership experience demonstrated through coaching, training and/or motivating a work team.
• Enthusiastic, highly motivated self-starter with strong work ethic and focus on results.
• Collaborates effectively to build relationships and deliver client experience.

Responsibilities

• Develops talent, including proactive sourcing of candidates.
• Manages client traffic, engaging and routing clients, and fostering client retention.
• Manages business results through management routines and coaching.
• Creates a world class client experience environment.
• Drives operational excellence by engaging employees on business strategy.
• Manages organizational priorities and effective execution.

Skills

Coaching

Customer Service Management

Customer and Client Focus

Performance Management

Talent Development

Business Operations Management

Recruiting

Result Orientation

Risk Management

Sales Performance Management

Inclusive Leadership

Leadership Development

Prioritization

Problem Solving

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Covington, KY is seeking a motivated center manager responsible for leading a financial center, fostering a client-centric culture and ensuring operational excellence. You will act as a business owner, develop talent, coach staff, and drive results in support of the bank's goals.

This role emphasizes inclusivity, risk management, and effective communication with market leaders. You will recruit, onboard, and develop talent, manage expenses, and deliver a world-class client