Financial Aid Analyst — Student Services Specialist

California State University, Sacramento; Sacramento (CA); On-site; USD 50,000 - 71,000; Full time

Job summary

California State University, Sacramento is seeking a Financial Aid Analyst (Multiple Positions) to provide professional student service in financial aid programs. The role involves document verification, needs analysis, awarding federal/state aid, and loan certification.

The incumbent will interpret regulations, counsel students and families, and maintain FERPA confidentiality in a fast-paced office environment. Strong communication and CMS/PeopleSoft skills are required.

Qualifications

• Ability to work effectively in a fast-paced environment with frequent change.
• Strong interpersonal skills and the ability to provide services to a diverse student population.
• Excellent verbal and written communication skills and the ability to communicate effectively in a diverse environment.
• Proficiency using standard office software packages (e.g. Microsoft Office Suite).
• Familiarity working with school-based record/data systems/software (e.g., CMS, PeopleSoft).
• Ability to apply moderately complex rules, regulations and procedures.
• Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.

Responsibilities

• Verify and review documents and perform needs analysis for federal and state financial aid.
• Award federal and state financial aid and monitor awards.
• Loan certification and compliance with Title IV and state regulations.
• Counsel students on University policies and available options.

Skills

Fast-paced work environment

Interpersonal skills

Verbal and written communication

Office software proficiency

CMS/PeopleSoft familiarity

Regulatory rules & procedures

Diversity & inclusion

Education

Bachelor's degree or equivalent in behavioral sciences / public or business administration

Tools

CMS/PeopleSoft

Job description

California State University, Sacramento is seeking a Financial Aid Analyst (Multiple Positions) to provide professional student service in financial aid programs. The role involves document verification, needs analysis, awarding federal/state aid, and loan certification.

The incumbent will interpret regulations, counsel students and families, and maintain FERPA confidentiality in a fast-paced office environment. Strong communication and CMS/PeopleSoft skills are required.