Senior Financial Aid Analyst & Student Services Lead

California State University, Chico; Sacramento (CA); On-site; USD 57,000 - 58,000; Full time

Job summary

California State University, Sacramento seeks a Senior Financial Aid Analyst to independently handle complex professional student services work, reviewing federal/state financial aid applications to determine need and to prepare and award aid packages, including Return of Title IV. This role supports enrollment goals and provides quality customer service to students and families.

The Senior Financial Aid Analyst will serve as a subject matter expert to the Student Service Center staff, assist

Qualifications

• Two years of professional experience in a student services program area or related field
• Experience advising students individually and in group settings
• Familiarity with Title IV regulations and awarding processes

Responsibilities

• Evaluate and award financial aid per federal/state regulations
• Provide information sessions for students and families
• Serve as subject matter expert to Student Service Center staff

Skills

Communication

Interpersonal skills

Analytical skills

Time management

Attention to detail

Customer service

Education

Bachelor's degree in related field

Master’s degree in a job-related field (substitution possible)

Tools

PeopleSoft CMS

OnBase imaging software

COD

NSLDS

Job description

California State University, Sacramento seeks a Senior Financial Aid Analyst to independently handle complex professional student services work, reviewing federal/state financial aid applications to determine need and to prepare and award aid packages, including Return of Title IV. This role supports enrollment goals and provides quality customer service to students and families.

The Senior Financial Aid Analyst will serve as a subject matter expert to the Student Service Center staff, assist