Financial Aid Advisor - Advising & Outreach

Herzing University; Denver (CO); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Financial Aid Advisor to join their team. This role involves assisting a diverse student population with personalized guidance on financial aid options, ensuring that students receive the support they need to thrive. Ideal candidates will excel in customer service and possess strong organizational skills. With a comprehensive benefits package and opportunities for growth, this position offers a rewarding career path in an inclusive and supportive environment. If you're passionate about helping students succeed and thrive in a dynamic setting, this opportunity is perfect for you.

Benefits

Tuition Waiver

Health Insurance

Paid Time Off

Retirement Plan with Company Match

Qualifications

• Experience in customer service with a focus on student support.
• Proficient in Microsoft Office and Student Information Systems.

Responsibilities

• Assist students with financial aid options and guidance.
• Provide personalized support in a fast-paced environment.

Skills

Customer Service Skills

Organizational Skills

Time Management Skills

Microsoft Office Proficiency

Knowledge of Student Information Systems

Title IV Administration Experience

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CampusNexus

Regent

Job description

Description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

Hours

A 40-hour a week schedule will be determined by business needs Monday through Friday between 8AM and 5PM CST, with one late night scheduled until 7PM.

Job Details

This is a customer service position assisting a diverse student population. You will primarily support students receiving funding through Herzing University community partnerships by providing personalized guidance on financial aid options. This role is ideal for someone who thrives in a fast-paced, student-focused environment and excels at clear, proactive communication. Financial Aid Advisors receive onboarding support through our On-the-Job Training Program and have opportunities for growth via our Career Pathways.

Qualification Requirements

• Great customer service skills and experience.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office, including Word, Excel, and Outlook.
• Experience or knowledge of Student Information Systems (CampusNexus & Regent preferred).
• Title IV administration experience preferred.
• Bachelor's degree preferred.

Pay

Compensation is determined based on qualifications, experience, and circumstances. It is uncommon for new employees to start at the top of the salary range. We offer a comprehensive benefits package, including tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. The hourly pay range is $19.56 to $28.85. Click here to learn more about careers at Herzing University.

Physical Requirements

• Remain in a stationary position most of the time.
• Occasionally move around the work location.
• Operate office and/or teaching equipment, including computers, copiers, fax machines, and audio/visual tools.
• Use voice and hearing frequently to communicate with students, staff, or colleagues face-to-face or over the phone.
• Identify, observe, and assess visually or otherwise.
• Occasionally move, carry, or lift up to 10 pounds.

Herzing University is committed to diversity and fostering a culture of mutual respect. We provide an inclusive community where individuals are valued, heard, and empowered to contribute to the institution's effectiveness.

We recruit and hire without discrimination based on skin color, gender, religion, LGBTQi2+ status, disability, age, national origin, veteran status, or any other protected class. Learn more about our diversity efforts.

Herzing University prohibits sex-based discrimination in any of its programs or activities. Concerns can be reported to the Title IX Coordinator. The nondiscrimination notice is available at this link.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.