Financial Aid Advisor - Advising & Outreach

Herzing University; Newark (NJ); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Financial Aid Advisor to assist a diverse student population. This role focuses on providing personalized guidance on financial aid options, ideal for those who excel in clear communication and thrive in a fast-paced environment. With a supportive onboarding program and opportunities for career growth, this position offers a chance to make a meaningful impact in students' lives while enjoying a comprehensive benefits package, including health insurance and a tuition waiver. Join a culture of respect and diversity, where your contributions are valued.

Benefits

Tuition Waiver

Health Insurance

Paid Time Off

Retirement Savings Plan with Company Match

Qualifications

• Strong customer service skills and experience.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Assist diverse student population with financial aid options.
• Provide personalized guidance through community partnerships.
• Thrive in a fast-paced, student-focused environment.

Skills

Customer Service Skills

Organizational Skills

Time Management

Proficiency in Microsoft Office

Communication Skills

Education

Bachelor's Degree

Tools

CampusNexus

Regent

Job description

Job Description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty, or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

Hours: A 40-hour a week schedule will be determined by business needs, Monday through Friday, between 8AM and 5PM CST, with one late night scheduled until 7PM.

Job Details

This is a customer service position assisting a diverse student population. You will primarily support students receiving funding through Herzing University community partnerships by providing personalized guidance on financial aid options. This role is ideal for someone who thrives in a fast-paced, student-focused environment and excels at clear, proactive communication. Financial Aid Advisors receive onboarding support through our On-the-Job Training Program and have opportunities for growth via our Career Pathways.

Qualifications

• Strong customer service skills and experience.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with Student Information Systems (CampusNexus & Regent preferred).
• Knowledge of Title IV administration preferred.
• Bachelor's degree preferred.

Compensation and Benefits

Compensation is based on qualifications, experience, and circumstances of each hire. The hourly pay range for this position is $19.56 to $28.85. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan with company match. Click here to learn more about careers at Herzing University.

Physical Requirements

• Remain in a stationary position most of the time.
• Occasionally move around the work location.
• Operate office and/or teaching equipment, including computers, copiers, fax machines, and audio/visuals.
• Use voice and hearing to communicate with students, staff, or colleagues face-to-face or over the phone.
• Identify, observe, and assess visually or otherwise.
• Occasionally move, carry, or lift up to 10 pounds.

Equal Opportunity and Diversity

Herzing University is committed to diversity and fostering a culture of mutual respect. We provide an inclusive community where individuals are valued, heard, and empowered. We prohibit discrimination based on protected statuses and encourage reporting concerns to the Title IX Coordinator. More information can be found at Herzing Diversity and Title IX.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.