Financial Advisor Support & Client Services

Truist Wealth; Ballenger Creek (MD); On-site; USD 58,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Paid vacation and sick days

Disability and life insurance

Job summary

Truist Wealth is seeking an experienced administrative support professional to assist Financial Advisors in servicing clients and managing daily workflows in Frederick, MD, and Columbia, MD. You will prepare financial plans, handle trades, and respond to market inquiries to ensure smooth client experiences.

Primary duties include scheduling, data entry in Salesforce, and coordinating meetings. Candidates should have FINRA licenses or the ability to obtain them within a year and strong

Qualifications

• Bachelor's degree or equivalent experience and related training.
• Experience in the securities industry and/or a sales assistant role.
• Knowledge of securities markets and brokerage accounts.
• FINRA SIE, Series 7 and Series 66 licenses (or ability to obtain within 365 days).

Responsibilities

• Assist Financial Advisors in servicing clients including preparing financial plans, conducting investment research and completing client trades and transactions.
• Receive and place orders as directed from Financial Advisor and assigned clients. Reply to queries regarding general market information such as quotes and news, as well as trading and order features such as GTC expiration dates and settlement.
• Process corporate actions where a license is warranted, such as tender offers, optional dividends and the exercise of warrants and rights.
• Schedule and confirm client appointments, enter data in SalesForce, create meeting agendas and summaries, prepare/coordinate marking events and perform general administrative functions such as answer and return calls, manage the expense report process, prepare routine client correspondence and perform maintenance of client records.
• Manage the financial advisor's calendar to maximize the appointments' productivity by minimizing travel time and anticipating the time frame required for presentation and answering of questions.
• Maximize sales opportunities by contacting potential investment clients based on internal and bank leads. Use product and industry knowledge to identify existing client, account, and product attributes that present sales potential.
• Provide operational guidance to Financial Advisors ranging from systems navigation to document fulfillment.
• Ensure new business paperwork is accurately successfully submitted. This includes preparing forms to be presented to clients, obtaining appropriate signatures, submission and follow-up of new account documentation.
• Mitigate risk through appropriate authentication standards. This includes the authentication of incoming and outgoing client calls. Required to perform authentication callbacks for high risk transactions, such as third party distributions, profile changes and wires.
• Maintain a professional environment and create a positive impression.
• Submit and process certain operational requests as instructed by the Financial Advisor and/or client. These may include: funds distributions, deposits of checks, journals, client and account updates, ACAT initiation and other operational tasks.
• Work in coordination with the Financial Advisor to ensure certain reports are reviewed and addressed, such as insufficient funds for periodic distributions and RMDs not met.
• May assist with physical branch location needs, such as opening, closing, general requests for maintenance or service.

Skills

Telephone skills

Time management

Communication

Securities knowledge

Brokerage accounts

MS Office

Self-directed

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

Truist Wealth is seeking an experienced administrative support professional to assist Financial Advisors in servicing clients and managing daily workflows in Frederick, MD, and Columbia, MD. You will prepare financial plans, handle trades, and respond to market inquiries to ensure smooth client experiences.

Primary duties include scheduling, data entry in Salesforce, and coordinating meetings. Candidates should have FINRA licenses or the ability to obtain them within a year and strong