Brokerage Client Services Specialist for Financial Advisors

Truist; Charlotte (NC); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Vacation days

Sick days

Paid holidays

Pension plan

Restricted stock units

Deferred compensation

Job summary

Truist in Charlotte, NC is seeking a Financial Advisor Support Specialist for in-office service. You will assist advisors with client servicing, financial plans, trade execution, scheduling, and Salesforce data management.

The role emphasizes licensing (FINRA SIE, Series 7, 66), customer service excellence, and professional communication. Benefits include comprehensive health options and retirement plans.

Qualifications

• Bachelor's degree or equivalent experience and related training.
• Experience in the securities industry and/or a sales assistant role.
• Knowledge of securities markets and brokerage accounts.
• Knowledge of the features and attributes of annuity products.
• FINRA SIE, Series 7 and Series 66 licenses. (Candidates that are partially licensed can obtain the remaining licenses during employment).
• Exceptional telephone skills and the ability to interact with clients regarding securities transactions and brokerage accounts.
• Effective time management skills.
• Ability to communicate professionally with clients, managers and teammates.
• Proficiency in basic computer applications such as Microsoft Office.

Responsibilities

• Assist Financial Advisors in servicing clients including preparing financial plans, conducting investment research and completing client trades and transactions.
• Receive and place orders as directed from Financial Advisor and assigned clients; respond to general market queries.
• Process corporate actions where a license is warranted.
• Schedule and confirm client appointments; enter data in SalesForce; prepare meeting agendas and summaries.
• Manage the Financial Advisor's calendar to maximize appointment productivity.
• Maximize sales opportunities by contacting potential investment clients based on leads.
• Provide operational guidance to Financial Advisors on systems navigation and document fulfillment.
• Ensure new business paperwork is accurately submitted; obtain signatures and follow up on documentation.
• Mitigate risk through authentication of client calls and high-risk transactions.
• Maintain a professional environment and handle various operational tasks as instructed.
• Work with the Financial Advisor to review reports and address issues like insufficient funds.

Skills

FINRA SIE

Series 7

Series 66

Customer service

Telephone skills

Office software

Time management

Education

Bachelor's degree or equivalent

Tools

SalesForce

Microsoft Office

Job description

Truist in Charlotte, NC is seeking a Financial Advisor Support Specialist for in-office service. You will assist advisors with client servicing, financial plans, trade execution, scheduling, and Salesforce data management.

The role emphasizes licensing (FINRA SIE, Series 7, 66), customer service excellence, and professional communication. Benefits include comprehensive health options and retirement plans.