Finance Store Lead — Customer Experience

CNG Holdings, Inc.; United States; On-site; USD 40,000 - 52,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager to serve as a front-line brand ambassador and ensure outstanding customer service and regulatory compliance.

This role involves processing transactions, helping customers with loans, check cashing, and Net Spend, and supporting district operations. The ideal candidate will have 1+ year of sales or customer service experience, strong communication skills, and be able to travel within the district as needed.

Qualifications

• Minimum one year of experience in sales, customer service, and/or cash handling.
• Strong customer service, active listening, and verbal and written communication skills.
• Proficient in Microsoft Office programs.

Responsibilities

• Assist customers by presenting product and service options that meet their needs.
• Escalate issues to store manager or corporate when needed.
• Answer inbound calls and handle customer inquiries and applications.

Skills

Customer service

Active listening

Verbal communication

Written communication

Sales experience

Cash handling

Multitasking

Education

High school diploma/GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager to serve as a front-line brand ambassador and ensure outstanding customer service and regulatory compliance.

This role involves processing transactions, helping customers with loans, check cashing, and Net Spend, and supporting district operations. The ideal candidate will have 1+ year of sales or customer service experience, strong communication skills, and be able to travel within the district as needed.