Finance Services Store Lead

CNG Holdings, Inc.; Janesville (WI); On-site; USD 40,000 - 64,000; Full time

Job summary

CNG Holdings, Inc. in Wisconsin is seeking an Assistant Store Manager to serve as a front-line brand ambassador for Check N Go, Allied Cash Advance, or Cash Store. You will respond to customer needs by presenting product options and ensuring compliance with company policies and federal regulations.

The role requires strong customer service, cash handling, and communication skills, with the ability to educate customers, escalate issues when needed, and work independently within a district.

Qualifications

• High school diploma or GED required.
• 1+ year of sales, customer service, and/or cash handling experience preferred.
• Strong customer service, active listening, and communication skills.
• Proficiency with Microsoft Office programs.

Responsibilities

• Educate customers on product options to meet their needs.
• Escalate issues to the store manager and corporate office when needed.
• Answer telephone inquiries and assist with applications or requests.
• Perform outbound calls for sales, courtesy, and collections in compliance.
• Handle currency and cash drawer, deposits, and cash handling tasks.
• Ensure transactions follow company policies and regulatory requirements.
• Complete compliance trainings and maintain accurate records.

Job description

CNG Holdings, Inc. in Wisconsin is seeking an Assistant Store Manager to serve as a front-line brand ambassador for Check N Go, Allied Cash Advance, or Cash Store. You will respond to customer needs by presenting product options and ensuring compliance with company policies and federal regulations.

The role requires strong customer service, cash handling, and communication skills, with the ability to educate customers, escalate issues when needed, and work independently within a district.